Privacy

Last updated 5 October 2026.

DYOM Consulting Services Ltd, trading as Roamifly, decides how your information is used. Contact: support@roamifly.online.

What we hold

• Your first name, last name and email address, given at checkout.
• Your order: the plan, the price, the dates, and whether the eSIM is installed and how much data it has used.
• What you ticked at checkout, and when.
• Messages you send us.

We do not hold your card details, your phone number, your location or what you do online.

Why we hold it

• To supply the eSIM you bought and to help you with it: this is needed for our contract with you.
• To keep the tax and accounting records the law requires.
• To send you offers by email, only if you ticked that box. You can stop them at any time by writing to us.

Who else receives it

• Stripe takes your payment and receives your card details and email address directly from you.
• Our email provider delivers our messages to you.
• The network supplier that issues the eSIM receives the order for an eSIM. We do not give it your name or email address.

We do not sell your information and we do not share it for advertising.

How long we keep it

Order records are kept for as long as tax law requires us to keep them. Copies of the emails we sent you are deleted after 90 days. A code sent to find your order is deleted after a day. An order that was started and never paid for is deleted after a day. If you ticked the offers box, we keep that until you tell us to stop.

Cookies

This site sets no cookies of its own and uses no analytics or advertising trackers. On the checkout page, Stripe may set cookies it needs to take a payment and prevent fraud.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, and object to how we use it. Write to support@roamifly.online. You can also complain to the Information Commissioner’s Office at ico.org.uk.